Frequently Asked Questions (FAQ)

In this section, we provide comprehensive answers to questions from our visitors regarding the products we offer. Our goal is to give a thorough understanding of our products and services, clarify all inquiries related to clothing sizes, care instructions, shipping and return policies, and other topics related to providing a comfortable shopping experience for our customers.

Worldwide Shipping

Wherever you are, Bassmala reaches you.

4-Day Return Policy

Returns for specific reasons are allowed within 5 days.

Payment Guarantee

Our payment methods are reliable and secure.

When placing an order, the shipping date is indicated. After the order is submitted, the same delivery time will also be specified in the order confirmation. Therefore, the shipping date on the website at the time of order can never differ from the date stated in the order confirmation.
When placing an order, the shipping date is indicated. After the order is submitted, the same delivery time will also be specified in the order confirmation. Therefore, the shipping date on the website at the time of order can never differ from the date stated in the order confirmation.
When placing an order, the shipping date is indicated. After the order is submitted, the same delivery time will also be specified in the order confirmation. Therefore, the shipping date on the website at the time of order can never differ from the date stated in the order confirmation.
When placing an order, the shipping date is indicated. After the order is submitted, the same delivery time will also be specified in the order confirmation. Therefore, the shipping date on the website at the time of order can never differ from the date stated in the order confirmation.
When placing an order, the shipping date is indicated. After the order is submitted, the same delivery time will also be specified in the order confirmation. Therefore, the shipping date on the website at the time of order can never differ from the date stated in the order confirmation.
When placing an order, the shipping date is indicated. After the order is submitted, the same delivery time will also be specified in the order confirmation. Therefore, the shipping date on the website at the time of order can never differ from the date stated in the order confirmation.
When placing an order, the shipping date is indicated. After the order is submitted, the same delivery time will also be specified in the order confirmation. Therefore, the shipping date on the website at the time of order can never differ from the date stated in the order confirmation.
When placing an order, the shipping date is indicated. After the order is submitted, the same delivery time will also be specified in the order confirmation. Therefore, the shipping date on the website at the time of order can never differ from the date stated in the order confirmation.