Privacy Policy

we are in bassmala store We place great importance on our visitors’ privacy and are committed to protecting it.
This policy explains how we handle, use, and protect your personal information.

By agreeing to the use of cookies (Cookies) in accordance with the terms of this policy when you visit our website for the first time, you allow us to use cookies each time you visit our website.

Collection of Personal Information

We may collect, store, and use some of your personal data, such as:

  • Information about your visits to and use of our website, including the referral source, duration of the visit, pages viewed, and browsing paths.
  • Information you provide when registering on our website, such as your email address.
  • Information you provide while using the services on the website.
  • Data generated while you use our website, such as usage times, frequency, and how you interact with the site.
  • Information related to purchases or transactions made through the website, including your name, address, phone number, email, and payment details.
  • Any other personal information you voluntarily provide to us.

Before disclosing any information about another person, you must obtain their consent to collect and process their data in accordance with this policy.

Use of Personal Information

The information we collect is used for the following purposes:

  • To manage our website and online operations.
  • تخصيص الموقع ليكون أكثر ملاءمة لك.
  • To enable you to use the services available on the website.
  • To deliver the products you purchase and provide the requested services.
  • To issue invoices, payment notifications, and collect payments.
  • To provide third parties with general statistical information that does not identify individuals.
  • To handle complaints and inquiries.
  • To protect the website from fraud and maintain its security.
  • For analytical or developmental purposes to improve the quality of our service.

We will not provide any third party with your personal information for direct marketing purposes without your explicit consent.
You can also adjust your privacy settings on the website to limit the sharing of your information.

Retention of Personal Information

We are committed to not retaining personal information for longer than necessary to fulfill the purposes for which it was collected.
Once the purpose for which the data was collected has been fulfilled, it will be securely deleted or anonymized from our systems in compliance with applicable laws.

Security of Personal Information

We undertake to implement reasonable technical and organizational measures to prevent the loss, misuse, or alteration of your personal information.
All information you provide is stored on secure servers protected by passwords and firewalls.
كما أن جميع المعاملات المالية الإلكترونية عبر موقعنا مؤمنة بتقنيات تشفير عالية المستوى.

Fifth: Sharing Data with Third Parties

We may share some of your personal data with trusted third parties for the purpose of:

  • Processing orders and delivering products.
  • Processing payments.
  • Improving our services and user experience.

This data includes your name, address, phone number, email, payment details, and some general statistics about website usage (such as IP address and pages visited).
We are committed to ensuring that these parties adhere to protecting your information privacy in accordance with applicable laws.

You can request the complete deletion of your personal data. by contacting the store management directly, and we will process it as soon as possible.

Sixth: Changes to the Privacy Policy

We may update the Privacy Policy from time to time by posting a new version on our website.
It is recommended to review this page periodically to stay informed of any changes.
In the event of significant changes, we will notify you via email or through a prominent notice on the website.